Elizabeth Vazquez Field Supervisor
Elizabeth Vazquez is a dedicated healthcare professional with extensive hands-on experience supporting individuals with complex care needs. She is a Certified Nursing Assistant (CNA) with a strong foundation in caring for individuals with Acquired Brain Injuries (ABI) and other cognitive and functional challenges.
Elizabeth began her healthcare journey with Care Connect, LLC, where she quickly distinguished herself through her compassion, reliability, and commitment to client-centered care. Her experience within Care Connect allowed her to develop a deep understanding of non-medical home care, including personal care assistance, safety monitoring, mobility support, and meaningful companionship.
With a strong appreciation for the unique challenges faced by individuals living with ABI and memory-related conditions, Elizabeth focuses on promoting independence, dignity, and quality of life. Her empathetic approach enables her to build trusting relationships with both clients and their families, ensuring care plans are always respectful, personalized, and responsive to individual needs.
In addition to her role with Care Connect, Elizabeth currently serves as Field Supervisor for Butler Rescue Hands, Inc., where she plays an integral role in overseeing care delivery, mentoring staff, and maintaining quality assurance standards across services. Her leadership supports the agency’s mission to serve seniors, individuals with disabilities, and veterans through safe, dependable, and empowering home-based services.
Elizabeth is also a proud mother of two boys, who continue to inspire her strong work ethic, patience, and compassion. Balancing her professional responsibilities with family life has shaped her into a resilient and thoughtful leader who values consistency, empathy, and integrity.
Whether providing hands-on care, supporting caregivers in the field, or advocating for client needs, Elizabeth remains deeply committed to making a positive impact. She embodies the core values shared by Care Connect and Butler Rescue Hands: compassion, professionalism, accountability, and community-focused care.
Garrett Butler Chief Financial Officer (CFO)
Garrett Butler serves as the Chief Financial Officer (CFO) of Care Connect, LLC, bringing a disciplined, mission-driven approach to financial leadership, operational strategy, and sustainable growth within the non-medical home care sector.
A United States military veteran, Garrett’s leadership is grounded in integrity, accountability, and service. His professional background reflects a deep commitment to ensuring that care organizations operate with transparency, fiscal responsibility, and long-term stability so that clients, families, and caregivers alike can rely on consistent, high-quality support.
As CFO of Care Connect, Garrett oversees financial planning, budgeting, compliance oversight, and strategic resource allocation. His role is essential in maintaining the agency’s ability to deliver reliable private-pay home care services while investing in caregiver training, operational infrastructure, and client-centered service delivery. Garrett’s financial stewardship ensures that Care Connect remains responsive to community needs while operating with sound fiscal practices.
In addition to his role at Care Connect, Garrett is the Founder and Chief Executive Officer of Butler Rescue Hands, Inc., a nonprofit home care organization dedicated to supporting veterans, individuals with disabilities, and those at risk of instability. His work across both organizations allows for a coordinated care continuum, supporting individuals as they transition between private-pay services and state-funded programs without disruption in care.
Garrett’s personal and professional journey became even more impactful when he partnered with his wife, Xiomara Perez, Owner and Founder of Care Connect, LLC. Together, they have built a seamless care network that prioritizes continuity, dignity, and trust ensuring clients can remain with familiar caregivers while navigating changing care needs and funding sources.
At the core of Garrett’s work is a simple but powerful mission: ensuring that every individual receives care delivered with respect, dignity, and compassion. His leadership continues to strengthen Care Connect’s financial foundation, support ethical growth, and reinforce the organization’s commitment to serving families throughout Connecticut.
Helen Hernandez
Helen Hernandez is a seasoned healthcare administrative professional with over 25 years of experience supporting medical offices, visiting nurse agencies, and community-based healthcare organizations. Based in Naugatuck, Connecticut, Helen is widely recognized for her exceptional organizational skills, patient-centered approach, and ability to manage complex schedules in fast-paced healthcare environments.
Throughout her career, Helen has held key roles including Medical Office Clerk, Scheduling Coordinator, Medical Records Clerk, and Customer Service Representative. In these positions, she consistently demonstrated expertise in medical and non-medical scheduling, electronic health records (EHR), HIPAA compliance, transportation coordination, and front-desk operations. Her background reflects extensive hands-on experience working closely with patients, families, caregivers, and clinical teams to ensure continuity of care, timely service delivery, and efficient office workflows.
Helen brings specialized experience from her time as a Scheduling Coordinator for a visiting nurse agency, where she successfully managed caregiver and client schedules, filled open shifts due to call-outs, coordinated on-call and emergency coverage, and maintained accurate scheduling systems. Her calm, solution-focused approach and clear communication style made her a trusted point of contact for both staff and clients.
Bilingual in English and Spanish, Helen effectively supports diverse populations and strengthens communication across care teams. She is highly proficient in EHR systems, medical documentation, insurance verification, and customer service best practices skills that translate seamlessly into high-quality non-medical home care operations.
Helen is now proud to serve as the Scheduling Manager for Care Connect, LLC, where she plays a vital role in coordinating caregiver coverage, supporting field staff, and ensuring clients receive consistent, reliable, and compassionate care.
Beyond her professional accomplishments, Helen is a proud mother of three, balancing leadership responsibilities with a strong commitment to family. Her dedication, compassion, and decades of experience continue to make her an invaluable asset to Care Connect and the families we serve.
Ricardo “Rick” Caliz Director of Services, Care Connect, LLC
Ricardo “Rick” Caliz is a seasoned home care professional with over 18 years of experience in home and community–based services. He serves as the Director of Services at Care Connect, LLC, where he plays a key leadership role in ensuring high-quality, compassionate, and reliable non-medical care for clients and families across the community.
In his role, Rick provides oversight and strategic direction for all agency-approved non-medical services, ensuring care is delivered with professionalism, consistency, and a strong focus on client dignity, safety, and independence. He works closely with care teams, office staff, and leadership to maintain exceptional service standards, strong communication, and dependable care coverage.
Rick brings extensive experience in staff supervision, service coordination, and quality assurance. He is deeply involved in training and supporting caregivers to ensure they are well-prepared, dependable, and aligned with Care Connect’s mission of delivering person-centered, respectful in-home care. His hands-on leadership style fosters accountability, teamwork, and trust both internally and with the families served.
Beyond his professional work, Rick is highly engaged in community service. He is an active member of Puerto Rico United, a nonprofit organization dedicated to supporting and uplifting the Latino community. Through ongoing volunteer efforts, Rick assists individuals and families by helping connect them with resources, advocacy, and community-based support services.
Rick is also a proud father of two boys, and family plays an important role in shaping his values and approach to care. His passion for service extends beyond the workplace, driven by empathy, integrity, and a genuine desire to make a positive impact on the lives of others.
Rick’s experience, leadership, and commitment to excellence continue to strengthen Care Connect, LLC’s reputation as a trusted provider of high-quality, non-medical home care services.