Xiomara Perez — Founder & Owner of Care Connect, LLC

Xiomara Perez is the Founder and Owner of Care Connect, LLC, a trusted non-medical home care agency proudly serving families across Fairfield, New Haven, and Litchfield Counties in Connecticut. With more than 25 years of hands-on experience in both medical and non-medical home care, Xiomara has built her career on compassion, integrity, and an unwavering commitment to quality, person-centered care for seniors and individuals with disabilities. Her journey in the field began with a desire to make a difference in people’s lives, which has driven her to create a nurturing and supportive environment for both clients and caregivers.

She ran and led a successful non-medical home care franchise for over eight years, strengthening her expertise in operations, team leadership, and high-quality client care. This experience gave her deep insight into caregiver training, compliance, family communication, and the importance of building strong, reliable care teams. In addition, her work within a medical visiting nurse agency across multiple departments provided her with a valuable clinical perspective, a stronger understanding of care coordination, and a comprehensive view of complex care needs. This breadth of experience allows her to address various challenges that may arise in the home care sector.

Xiomara is deeply passionate about dementia and Alzheimer’s care. Through Care Connect’s partnership with Second Wind, she ensures her caregivers receive specialized, evidence-based training in compassionate dementia support. She is especially proud that Care Connect offers the Virtual Dementia Tour at no cost to families, caregivers, and community partners, a powerful, immersive experience that builds empathy, awareness, and understanding for those living with cognitive decline. This initiative not only educates caregivers but also fosters a community of support and understanding for families navigating these challenges.

At Care Connect, Xiomara has created a thoughtful, thorough hiring process designed to place only trustworthy, skilled, and compassionate caregivers in clients’ homes. She believes that great care begins with great people, which is why she prioritizes ongoing in-service training, customized skill development, and continuous education for her team. During each client assessment, Care Connect introduces two to three carefully selected caregivers, allowing families to choose the best match based on personality, experience, and comfort level. This personalized approach ensures that care is not just efficient but also tailored to the specific needs and preferences of each family.

Quality assurance is a cornerstone of Xiomara’s leadership. She maintains high standards of care through regular check-ins, unannounced visits, and open communication with families, ensuring consistency, safety, and excellence in every home Care Connect serves. Her hands-on approach and dedication to accountability have earned Care Connect outstanding feedback from families across Connecticut, who consistently describe the agency as compassionate, reliable, and truly invested in their loved ones’ well-being. This commitment to quality has resulted in numerous testimonials highlighting the positive impact Care Connect has on families’ lives.

Beyond her professional accomplishments, Xiomara is a proud mother of two successful adult men, a role that has shaped her deep appreciation for family, caregiving, and the importance of strong support systems. Her personal values of love, respect, resilience, and service are reflected in the culture she has built at Care Connect. She believes that these values not only enhance the work environment but also translate into the quality of care provided to clients.

Families across Connecticut trust Xiomara and her team to provide personalized non-medical home care that promotes dignity, independence, and peace of mind. As the founder of Care Connect, Xiomara continues to strive for excellence, furthering her mission to ensure that every family has access to compassionate, family-oriented home care tailored to their unique needs.