Ricardo “Rick” Caliz Director of Services, Care Connect, LLC
Ricardo “Rick” Caliz is a seasoned home care professional with over 18 years of experience in home and community–based services. He serves as the Director of Services at Care Connect, LLC, where he plays a key leadership role in ensuring high-quality, compassionate, and reliable non-medical care for clients and families across the community.
In his role, Rick provides oversight and strategic direction for all agency-approved non-medical services, ensuring care is delivered with professionalism, consistency, and a strong focus on client dignity, safety, and independence. He works closely with care teams, office staff, and leadership to maintain exceptional service standards, strong communication, and dependable care coverage.
Rick brings extensive experience in staff supervision, service coordination, and quality assurance. He is deeply involved in training and supporting caregivers to ensure they are well-prepared, dependable, and aligned with Care Connect’s mission of delivering person-centered, respectful in-home care. His hands-on leadership style fosters accountability, teamwork, and trust both internally and with the families served.
Beyond his professional work, Rick is highly engaged in community service. He is an active member of Puerto Rico United, a nonprofit organization dedicated to supporting and uplifting the Latino community. Through ongoing volunteer efforts, Rick assists individuals and families by helping connect them with resources, advocacy, and community-based support services.
Rick is also a proud father of two boys, and family plays an important role in shaping his values and approach to care. His passion for service extends beyond the workplace, driven by empathy, integrity, and a genuine desire to make a positive impact on the lives of others.
Rick’s experience, leadership, and commitment to excellence continue to strengthen Care Connect, LLC’s reputation as a trusted provider of high-quality, non-medical home care services.
Ricardo “Rick” Caliz is a seasoned home care professional with over 18 years of experience in home and community–based services. He serves as the Director of Services at Care Connect, LLC, where he plays a key leadership role in ensuring high-quality, compassionate, and reliable non-medical care for clients and families across the community.
In his role, Rick provides oversight and strategic direction for all agency-approved non-medical services, ensuring care is delivered with professionalism, consistency, and a strong focus on client dignity, safety, and independence. He works closely with care teams, office staff, and leadership to maintain exceptional service standards, strong communication, and dependable care coverage.
Rick brings extensive experience in staff supervision, service coordination, and quality assurance. He is deeply involved in training and supporting caregivers to ensure they are well-prepared, dependable, and aligned with Care Connect’s mission of delivering person-centered, respectful in-home care. His hands-on leadership style fosters accountability, teamwork, and trust both internally and with the families served.
Beyond his professional work, Rick is highly engaged in community service. He is an active member of Puerto Rico United, a nonprofit organization dedicated to supporting and uplifting the Latino community. Through ongoing volunteer efforts, Rick assists individuals and families by helping connect them with resources, advocacy, and community-based support services.
Rick is also a proud father of two boys, and family plays an important role in shaping his values and approach to care. His passion for service extends beyond the workplace, driven by empathy, integrity, and a genuine desire to make a positive impact on the lives of others.
Rick’s experience, leadership, and commitment to excellence continue to strengthen Care Connect, LLC’s reputation as a trusted provider of high-quality, non-medical home care services.